Frequently Asked Questions

Everything you need to know about SuperBee beeswax bread and produce bags, beeswax wraps, our plastic-free swaps, and shopping with us. Can't find your answer? Email us at info@superbee-australia.com.au.

Beeswax bread & produce bags

What is a beeswax bread bag?

A beeswax bread bag is a reusable food storage bag made from organic cotton canvas coated in beeswax. The wax coating lets bread breathe while protecting it, so it stays fresher without being sealed in plastic. SuperBee bags are made from GOTS-certified organic cotton and come in small, medium and large sizes.

Do beeswax bags keep bread fresh?

Yes. The breathable beeswax coating helps bread keep its crust and stay fresher than it would in a plastic bag, where trapped moisture turns crusts soft. Fold the top over to close the bag and keep it at room temperature, out of direct sun.

Are beeswax bread bags good for sourdough?

Yes, they're ideal for sourdough and crusty loaves. Our large beeswax bread & produce bag fits a full sourdough loaf, and the medium suits half loaves and rolls.

Can I use beeswax bags for fruit and vegetables?

Yes. They're great for leafy greens, herbs, cut veg and fruit in the fridge or pantry. The breathable coating helps stop produce sweating, so it stays crisp for longer.

Can I put beeswax bags in the fridge or freezer?

Yes, SuperBee beeswax bags are fridge and freezer friendly. Keep them away from heat, as warmth softens the wax.

How do I clean my beeswax bag?

Wipe clean with a cool, damp cloth and mild soap. Avoid hot water, the dishwasher and direct heat.

How long do beeswax bags last?

With proper care, SuperBee beeswax bags last up to five years.

Where can I buy beeswax bread bags in Australia?

Right here. We ship Australia-wide from Melbourne, with free shipping on orders over $50. Our Beeswax Bread & Produce Bag Set won Bronze for Best Zero Waste Kitchen at the 2026 Clean + Conscious Awards.

Beeswax wraps

How do I use a beeswax wrap?

Warm it briefly in your hands, then mould it around a bowl, over a plate or around food. The warmth softens the wax just enough to make it stick to itself, and it holds its shape as it cools.

How do I clean beeswax wraps?

Rinse in cool water with a little mild soap, then hang or lay flat to dry. Avoid hot water, the dishwasher and the microwave, as heat melts the wax.

How long do beeswax wraps last?

Around a year with regular use and good care. When they lose their grip, revive them with our Refresh Drops or Repair Wax Bar.

What can I wrap with beeswax wraps?

Fruit, veg, herbs, cheese, bread, sandwiches, snacks and leftovers, or use them to cover bowls. We don't recommend them for raw meat or fish, or for hot food.

Are beeswax wraps a good alternative to cling wrap?

Yes. Beeswax wraps are reusable, washable and compostable, so they replace single-use cling wrap in most everyday kitchen jobs. Browse our beeswax wraps, from starter sets to extra large wraps and cut-to-size rolls.

Do beeswax wraps really work?

Yes. Warmed by your hands, a beeswax wrap moulds around food or a bowl and holds its shape, creating a breathable seal that helps keep food fresh. They work best for fruit, veg, cheese, bread, sandwiches and covering bowls.

What are the downsides of beeswax wraps?

They're not suitable for raw meat or fish or for hot food, they need washing in cool water rather than hot, and they don't seal airtight the way plastic does. They also wear over time, but you can refresh them with our Refresh Drops or Repair Wax Bar, and compost them at the end of their life.

Do beeswax wraps contain plastic or microplastics?

SuperBee wraps are made from GOTS-certified organic cotton, beeswax, tree resin and coconut oil. They're plastic and silicone free.

Are beeswax wraps hygienic?

Yes, with normal care. Wash them after use in cool water with mild soap and let them dry fully before folding them away. Don't use them for raw meat or fish.

How do I cut a beeswax wrap roll to size?

Use fabric scissors to cut straight across the roll. There's no need to be precise, as the waxed edges won't fray.

Are beeswax wraps compostable?

Yes. At the end of their life, cut them into strips and add them to your compost or use them as a natural fire starter.

Laundry

How do I use Hexawash?

Simply pop the Hexawash magnesium pouch into your washing machine with your laundry load. There's no measuring or scooping. Shop eco laundry.

How many wool dryer balls do I use per load?

Three balls per load gives the best results.

Bathroom & dental

How do I use toothpaste tablets?

Chew one tablet until it breaks down into a paste, then brush as normal with a wet toothbrush.

Are bamboo toothbrushes eco friendly?

Our bamboo toothbrushes have a compostable bamboo handle, replacing a plastic one. The bristles are nylon, which remains the most reliable, dentist-approved option for a safe, effective clean.

What is your dental floss made from?

Organic corn fibre.

How do I wash reusable makeup remover pads?

Pop them straight in the washing machine with your regular laundry. No special care needed.

How do I look after a natural loofah?

Rinse thoroughly after each use and let it air dry somewhere ventilated.

Kitchen

Do I need to wash reusable paper towels before first use?

Yes. For maximum absorbency, wash the cloths before their first use.

How do I clean glass straws?

Hand wash in warm soapy water using the brush provided, or put them in the dishwasher.

Orders, shipping & returns

How much is shipping?

Shipping is free on Australian orders over $50.

How long does delivery take?

Orders are processed in 3 to 5 business days. Australian delivery takes 3 to 7 business days with Australia Post, and international delivery 7 to 21 business days.

Do you ship internationally?

Yes, we ship within Australia and internationally.

What is your returns policy?

We provide your entitlements under Australian Consumer Law. We don't offer change-of-mind returns. See our refund policy for details.

How is a gift card delivered?

By email once your order is processed. Forward it to the recipient, or enter their email at checkout.

About SuperBee

Where are SuperBee products made?

SuperBee was founded in 2016 by Australian-born Antoinette Jackson. Our products are handmade by our social enterprise team and local craftspeople in Northern Thailand, and we ship to Australian customers from Melbourne. Read our story.

Do you sell wholesale?

Yes. To stock SuperBee in your store, email info@superbee-australia.com.au.

Still have a question? Email us at info@superbee-australia.com.au and we'll get back to you.